1.1 Task Area A: Senior Level Support

1.1.1 Senior Project Manager: The contractor shall provide oversight of all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial) and possess the ability to work on multiple projects simultaneously. Supervise personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Interfaces with all areas affected by the project including end users, computer services, and client services. Ensures adherence to quality standards and reviews project deliverables. Manages the integrations of vendor tasks and tracks and reviews vendor deliverables. Recommends action to direct the analysis and solutions of problems. Exercises independent judgement, as well as a high level of analytical skill, in solving non-routine technical administrative, and managerial problems. The Senior Project Manager shall possess a BS/BA degree in related field (or equivalent) plus approximately 10 years of related experience, 4 of which must be in a supervisor role.

Qualifying Question: You’re managing three concurrent projects: one falling behind on vendor deliverables, one over budget due to scope creep, and one with shifting customer requirements. How would you prioritize and correct each without violating contractual obligations?

1.1.2 Senior Consultant: The contractor shall lead complex projects, engage with senior-level stakeholders, and apply subject matter expertise to address and resolve client challenges. Manage project teams, ensuring successful project delivery, develop innovative solutions, and support business development activities. The Senior Consultant shall provide strategic recommendations through reporting and analytics, and demonstrate strong communication, leadership, and problem-solving skills with industry knowledge and proficiency in methodologies such as Agile, Lean, and Six Sigma. The Senior Consultant shall possess a minimum of 8-10 years of relevant experience and hold a bachelor's degree, with advanced degrees or professional certifications preferred.

Qualifying Question: A client insists on implementing a solution that you know will fail under Agile delivery. Walk me through, step by step, how you would reframe their strategy and win buy-in from senior leadership without losing credibility.

1.2 Task Area B: Program Analyst

1.2.1 Program Analyst I: The contractor shall provide analytical consultative services required to administer programs throughout all phases of business requirements analysis, software design, system and performance testing, and implementation. Analyze and review budget, schedule, and other program resources. Identify resource shortfalls and make corrective recommendations. Participate in analysis sessions to provide program requirements. Review the business and system, software and system integration requirements to ensure the requirements meet the

program needs. Consider alternative and develop recommendations. Identify, communicate and resolve risks. Identify and resolve issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Research and analyze resource material. Monitor system tests, reviews test results, identify project issues. The Program Analysts shall possess a B.S. in an associated discipline (or equivalent) and approximately 4 years of related experience.

Qualifying Question: You’re asked to review test results that show performance failures in a new system. How do you validate the root cause, communicate it to stakeholders, and recommend corrective action that protects schedule and budget?

1.2.2 Program Analyst II: The contractor shall provide specialized technical support to program personnel. Normally requires no supervision on tasks but will receive instructions as to the general results expected and technical guidance on unusual or complex problems to undertake in-depth examination by determining requirements, formulating approaches, conducting analysis, presenting findings, assessing alternatives, and developing recommendations for developing and implementing tasks and improvements. Able to integrate multi-disciplinary inputs with broad technical skills or is developing specialized skills, may lead tasks with a project, occasionally lead for an entire project, and occasionally supervise less senior staff at the project level. The Program Analyst II shall possess a Bachelor’s degree (typically in business or human resources) and a minimum of five year’s related experience.

Qualifying Question: Leadership presents conflicting requirements from different stakeholders. How would you synthesize these into one viable recommendation — and what analytical methods or tools would you use to justify your decision?

1.2.3 Program Analyst III: The contractor shall provide specialized technical support to program personnel. Provides technical guidance on unusual or complex problems to undertake in-depth examination by determining requirements, formulating approaches, conducting analysis, presenting findings, assessing alternatives, and developing recommendations for developing and implementing tasks and improvements. Able to integrate multi-disciplinary inputs. Has broad technical skills or is developing specialized skills, may lead tasks with a project, occasionally lead for an entire project, and occasionally supervise less senior staff at the project level. The Program Analyst III shall possess a Master’s degree (typically in business or human resources) and a minimum of seven years related experience.

Qualifying Question: Leadership presents conflicting requirements from different stakeholders. How would you synthesize these into one viable recommendation — and what analytical methods or tools would you use to justify your decision?

1.3 Task Area C: Program Management

1.3.1 Program Manager I: The contractor shall provide management and technical support to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, administrative, etc.); (2) Manage all aspects of program activity; (3) Provide technical reports in order to show progress to management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Requires an Associate’s Degree in an associated discipline (or equivalent) and approximately 2 years of related experience.

Qualifying Question: Imagine a program is fully compliant on paper but is underperforming in client satisfaction and delivery. How would you redesign your Program Management Plan to address invisible gaps in execution while staying contract-compliant?

1.3.2 Program Manager II: The contractor shall provide management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Requires a B.S. in an associated discipline (or equivalent) and approximately 4 years of related experience.

Qualifying Question: Imagine a program is fully compliant on paper but is underperforming in client satisfaction and delivery. How would you redesign your Program Management Plan to address invisible gaps in execution while staying contract-compliant?

1.3.3 Program Manager III: The contractor shall provide management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical reports in order to show progress to management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all

functional activities performed on the Program. Requires a B.S. in an associated discipline (or equivalent) and approximately 8 years of related experience, 4 of which must be in a supervisory role.

Qualifying Question: Imagine a program is fully compliant on paper but is underperforming in client satisfaction and delivery. How would you redesign your Program Management Plan to address invisible gaps in execution while staying contract-compliant?

5.3.4 Program Administration Specialist: The contractor shall support a program/project office, preparing management plans and reports and using Microsoft Office Suite, Visio and Project. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures. BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience.

Qualifying Question: You’re tasked with preparing a management plan that spans three cross-agency teams with conflicting schedules. What process and tools would you use to create a single coordination framework that ensures on-time delivery?

5.4 Task Area D: Subject Matter Experts

5.4.1 Subject Matter Expert I: The contractor shall provide expert consultation, advice, and recommendations for improvement. Works closely with project teams, particularly senior management staff, to identify the best solutions to various management, organizational, and business problems. Expertise may fall within functional areas such as, but not limited to conducting research, writing complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management; and performance measurement and management. Requires an Associate’s Degree and approximately 5 years of specialized management experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.4.2 Subject Matter Expert II: The contractor shall provide expert consultation, advice, and recommendations for improvement. Works closely with project teams, particularly senior management staff, to identify the best solutions to various management, organizational, and business problems. Expertise may fall within functional areas such as, but not limited to conducting research, writing complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management; and performance measurement and

management. Requires a Bachelor’s Degree and approximately 10 years of specialized management experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.4.3 Subject Matter Expert III: The contractor shall provide expert consultation, advice, and recommendations for improvement. Works closely with project teams, particularly senior management staff, to identify the best solutions to various management, organizational, and business problems. Expertise may fall within functional areas such as, but not limited to conducting research, writing complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management; and performance measurement and management. Requires a Master’s Degree and approximately 15 years of specialized management experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.4 Task Area D: Subject Matter Experts (cont.)

5.4.4 Subject Matter Expert V: The contractor shall provide expert consultation, advice, and recommendations for improvement. Works closely with project teams, particularly senior management staff, to identify the best solutions to various management, organizational, and business problems. Expertise may fall within functional areas such as, but not limited to conducting research, writing complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management; and performance measurement and management. Requires a Master’s Degree, Doctoral level studies or Doctoral degree and approximately 20 years of specialized management experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.4.5 Subject Matter Expert VI: The contractor shall provide highly technical expert consultation, advice and recommendations for improvement. Works closely with project teams, particularly senior management staff, to identify the best solutions to various management, organization, and business problems. Shall be able to clearly articulate and support technical advice and recommendations in writing and shall have experience in making executive level presentations and responding to questions from senior

management. Expertise may fall within functional areas such as, but not limited to conducting research, writing highly complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management and performance measurement and management. Requires a Master’s Degree, Doctoral level studies or Doctoral degree and 20 years of highly specialized experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.4.6 Subject Matter Expert VII: The contractor shall provide highly technical expert consultation, advice and recommendations for improvement. Works closely with project teams, particularly senior management, to identify state-of-the art solutions to various complex management, organization, business problems, and special programs. Shall be able to clearly articulate and support technical advice and recommendations in writing and shall have a minimum of 10 years of experience in making executive level presentations and responding to questions from senior management and other technical experts. Expertise may fall within functional areas such as but not limited to conducting research in a given specialty area, writing highly complex business documents, strategic planning; organizational assessment and alignment; management consulting; training and education; exercise management and performance measurement and management. Requires a Master’s Degree, Doctoral level studies or Doctoral degree and more than 20 years of concentrated specialized experience in a specific area of expertise.

Qualifying Question: An agency is experiencing persistent failure in meeting its strategic goals despite following standard frameworks. How would you diagnose the root cause and design a novel, implementable solution that leadership can operationalize within 90 days?

5.5 Task Area E: Supply Chain

5.5.1 Economist: The contractor shall develop methodologies and approaches for data-driven supply chain research. Prepare reports, briefing memos, and policy recommendations advising agency principals on topics critical to supply chain resilience. Develop clear visualizations of data modeling or economic analyses reflecting supply chain resilience topics. Continuously monitor and assess major trade and economic developments relevant to supply chain resilience activities. Participate in, or support principals’ participation in, oral briefings on analysis performed.

Qualifying Question: How would you design an economic model to predict U.S. supply chain resilience against a sudden global trade disruption, and what data sources would you prioritize?

5.5.2 Trade Specialist: The contractor shall demonstrate a thorough understanding of the issues, programs, initiatives, and policies that impact U.S. supply chain resilience and will be incorporated into the supply chain resilience framework. Understand the methodologies and approaches for data-driven supply chain research. Be able to interpret or develop clear visualizations of data modeling as part of the supply chain risk assessment process. Participate in, or support principals’ participation in, oral briefings on the supply chain risk assessment framework. Collaborate with industry stakeholders during outreach effort to socialize the framework. Prepare a variety of standard written materials and deliver formal briefings for internal and external stakeholders. Assist with the planning and coordination of activities of the Supply Chain Center, as needed. Work both independently and collaboratively to perform research, analysis, and associated functions that address the mission of the Supply Chain Center and are critical to ITA and interagency priorities and objectives.

Qualifying Question: You’re asked to brief industry leaders on a new supply chain risk framework. How would you translate highly technical assessments into a framework that drives adoption while maintaining analytical rigor?

5.5.3 Data Scientist/Statistician: The contractor shall perform analysis of all data into, out of and within Department of Commerce as needed. Identify and quantify data issues within the organization and assist in the development plans to resolve these issues. The data analyst will be responsible for data mapping and extracting, transforming, and loading (ETL) activities as needed. In addition, they will support routine data management processes and ad hoc user requests as well as perform testing activities as needed. Requires BS/BA degree in math, statistics, operations research, economics or related quantitative discipline, related industry certifications, approximately 2 years of experience in a related field.

Qualifying Question: If leadership gives you 2 TB of unstructured trade data with inconsistent formats, how would you clean, structure, and extract actionable intelligence in a way that enables forecasting within 30 days?

5.6 Task Area F: OAS Operations Support

5.6.1 Administrative Support Specialist: The contractor shall provide experienced personnel to perform professional administrative services to include directly administrative support to senior leadership. These services include updating trackers, gathering and organizing information for briefing materials, arranging travel for principals, perform logistical work to arrange internal and external meeting with different stakeholders. In addition, the contractor will be tasked with updating documents, and drafting email communications for internal and external dissemination.

Qualifying Question: When senior leadership provides you with incomplete briefing materials an hour before a meeting, what’s your triage process to ensure they walk into the room fully prepared?

5.6.2 Tasking and Tracking Administrator: The contractor shall provide direct support in the tracking of internal and external communications, including LRMs, internal memos, briefing papers, and other tasks as required. Furthermore, the Contractor shall have the capability to conduct independent research for current processes, and under the direction of the OPCM Director. The Contractor will be responsible for operating the government proprietary tasking system to manage the flow and assignment of documents and tasks. In addition, the Contractors shall be organized, detailed-oriented and have advanced working of outlook, and SharePoint is preferred.

Qualifying Question: You’re handed 200+ urgent internal memos with conflicting deadlines. How would you design a system in Outlook/SharePoint to track, prioritize, and resolve without losing accountability?

5.6.3 Graphic Designer: The contractor shall provide graphics design services in three areas on an ongoing basis: publication design, including fact sheets, infographics, development of templates, and flyers/brochures, and presentation design, including graphics, icons, PowerPoint presentation slides and templates. A graphic designer would be able to produce products that interface with publisher level products such as Adobe In-Design, Illustrator, and MS Publisher to produce a variety of templates for marketing and presenting I&A products. In some cases, the designer would be producing standard products to be used in marketing and outreach but in other instances the person would be asked to work on building new material for specific meetings at short deadlines.

Qualifying Question: If a high-level government presentation requires last-minute design changes that clash with branding standards, how would you balance compliance, creativity, and urgency?

5.6.3 Training Specialist: The contractor shall conduct the research necessary to develop and revise training courses. Develop and revise courses and prepare appropriate training catalogs. Prepare instructor materials (course outline, background material, and training aids). Prepare student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Train personnel by conducting formal classroom courses, workshops and seminars. Prepare reports and monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software and hardware programs such as modeling and simulation and prototyping efforts. Provide input to the Project Lead and the Contractor Program Manager on which decisions for training validation and/or modifications of specified items or systems can be corrected. BS/BA degree (or equivalent), related industry certifications, approximately 4 years of experience in a related field.

Qualifying Question: Your training program is failing to deliver results after the first two sessions. How do you rapidly diagnose learner gaps, redesign the curriculum, and prove the new version’s effectiveness?

5.6.4 Classification Support: The contractor shall provide direct support for the drafting of position descriptions. The contractor shall take lead in the gathering of information, drafting of the PDs and submission of the classification requests to submit the classification request for processing. The contract shall also provide technical advice and assistance to personnel and customers in the resolution of all levels of classifications and position management, and complexities of organization. Furthermore, the Contractor shall serve as primary point of contact throughout from start to finish of each classification request. In addition, the contractor shall have the capability to identify areas of improvement for current processes.

Qualifying Question: You receive three draft position descriptions with overlapping duties. How would you analyze, classify, and structure them to meet federal standards while avoiding misclassification issues?

5.6.5 Business Intelligence Analyst/Developer/Programmer: The contractor shall support the team in business intelligence analysis, development of data tools and management, and continuous process improvement/automation as needed to enhance the development, execution, and evaluation of I&A’s Strategic Plan. The BIA will provide technical and operational support for the development and implementation of data collection, analysis, and visualization tools that strengthen the team’s analytical and reporting capabilities and improve the breadth, method, and quality of data collected. The BIA will provide technical and operational support for the improvement / automation of business processes. The BIA should have knowledge of both information technology (development, programming) and business intelligence and should have an advanced knowledge of Microsoft’s Power Platform apps (Power BI, Power Automate, and Power Apps).

Qualifying Question: You’re asked to automate a reporting process that currently takes analysts 40 hours per week. How would you use Power BI and Power Automate to cut that time in half without losing data quality?

5.6.6 Program Evaluation Specialist: The contractor shall be responsible for the development and execution of evaluation of specific program(s) and the related data collection, management and reporting protocols. Responsible for providing objective and unbiased evaluations of programs, services, and activities to ensure that they are meeting their stated goals and objectives. Conducts in-depth analysis of programs (e.g., effectiveness, impact) and makes recommendations for future program planning implementation. Establishes consistent data collection, reporting and evaluation systems and procedures and may evaluate the merits of proposals for new projects.

Qualifying Question: A program sponsor challenges your evaluation, claiming it’s biased. How would you defend your methodology and redesign your framework to eliminate perceived bias while keeping objectivity?

5.7 Task Area G: OIE Operations Support

5.7.1 Digital Analytics Analyst: The contractor shall provide direct support in the development of content, editing, and publishing content for internal and external audiences. Furthermore, the Contractors shall have the capability to identify areas of improvement for current processes, and under the direction of the OIE’s Deputy Director, directly engage with different stakeholders in developing content strategy for I&A content to create and publish content on ITA’s website and analyzing and reporting performance for I&A’s web content through PowerBI dashboard presentations and reports. In addition, the Contractor shall be organized, detailed-oriented and have advanced working knowledge about web analytics, website publishing, PowerBI dashboards and data tools, and fluency using SharePoint.

Qualifying Question: If content engagement drops by 40% after a website redesign, what specific analytics would you examine first, and how would you translate those insights into actionable content strategy adjustments?

5.7.2 Performance Management Specialist: The contractor shall provide direct support in the design, management, analysis, and summary of performance metrics and other data to ensure success and effective monitoring of MDCP agreements. Contractor will report directly to OIE’s MDCP Director. Contractor coordinates with organizations that have MDCP agreements (Cooperators) and ITA program office staff at headquarters as well as in field offices. Contractor coordinates overall performance measurement activities, tracks multiple service delivery metrics, and transforms data inputs into easily understandable dashboards. Contractor shall be organized, analytical, detailed-oriented and have working knowledge of performance metrics, SharePoint, Excel, and PowerBI.

Qualifying Question: You inherit inconsistent data across multiple field offices. What’s your step-by-step approach to standardize metrics, ensure comparability, and build a dashboard that executives will trust?

5.7.3 Market and Data Outreach Specialist: The contractor shall provide direct support in the development of outreach and marketing activities including strategic communications, branding, identifying target audiences and leveraging appropriate platforms and types of media to achieve greatest impact. Under the direction of the OIE Deputy Director, develops, reviews, and executes communication plans and outreach strategies. Using knowledge and experience with paid media on Facebook, LinkedIn, and Twitter, develops pilot program for using paid advertising to improve targeted outreach to specific

audiences. Coordinates with program offices and communication specialists to deliver information efficiently and effectively. Develop and tracks external communication metrics and KPIs. In addition, the Contractor shall be organized, detailed-oriented and have working knowledge of communication metrics, about web analytics, website publishing, and fluency using SharePoint.

Qualifying Question: Your last paid media campaign underperformed on LinkedIn. How would you redesign the outreach strategy, and what data points would you use to prove that the next campaign will be more effective?